Developed by seniour measurement professionals and communication industry leaders with over 300 years of combined experience, this is the most complete and comprehensive guide on how to measure communication and transform the data into actionable insights.
Discover the structure of the guide and what you will learn from each chapter
Explore the evolution of measurement in the PR and communications fields. Understand the shift from traditional, often superficial metrics to more meaningful and strategic metrics that truly reflect the impact of communication efforts.
Gain insights into the advanced methodologies that can deepen your understanding of the effectiveness of your communications. Learn about both quantitative and qualitative measurement techniques and their applications in the field.
Explore how to extend beyond conventional metrics to capture more comprehensive, holistic insights into your communications strategies. Understand the interaction between digital and traditional media and its impact on your strategic efforts.
Learn the basics of setting clear, strategic goals and identifying the right KPIs that align with your organisation’s objectives. Discover how effective communication measurement can significantly enhance your strategic planning and execution.
This chapter guides you through the development of an integrated measurement framework that ties directly to business outcomes, illustrating how to move from data collection to strategic application.
Dive into the methods for cultivating an environment where measurement is embraced across all levels. This chapter discusses strategies for reducing resistance and increasing engagement with new measurement practices.
Uncover the art and science of transforming raw data into actionable insights. This chapter emphasises how to analyse and interpret data in ways that lead to informed decision-making and strategic adjustments.
Discover the latest technological advances that are revolutionising the way PR and communications effectiveness is measured. Learn about the tools that can help capture data more accurately and analyse it more efficiently.
Look ahead to the future trends that are set to shape the PR and communications landscape. Prepare for emerging technologies and methodologies that will dictate new measurement standards and practices.
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